Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Non-Returnable Items For hygiene reasons, the following items cannot be returned: bodysuits, shapewear, bralettes, and other intimate apparel. We also cannot accept returns on sale items or gift cards.
How to Start a Return Contact us at lamont@bizamatics.com to request a return. Returns must be sent to: 9323 Ramona Blvd, Rosemead, CA 91770. Items sent back without prior approval will not be accepted.
Damages & Issues Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect.
Exchanges The fastest way to exchange is to return your item and place a new order once the return is accepted.
Refunds Once your return is received and inspected, we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days.
EU Customers If shipping to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided the item is unworn, unused, with tags, and in original packaging.
For any questions, contact us at
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Non-Returnable Items For hygiene reasons, the following items cannot be returned: bodysuits, shapewear, bralettes, and other intimate apparel. We also cannot accept returns on sale items or gift cards.
How to Start a Return Contact us at lamont@bizamatics.com to request a return. Returns must be sent to: 9323 Ramona Blvd, Rosemead, CA 91770. Items sent back without prior approval will not be accepted.
Damages & Issues Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect.
Exchanges The fastest way to exchange is to return your item and place a new order once the return is accepted.
Refunds Once your return is received and inspected, we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days.
EU Customers If shipping to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided the item is unworn, unused, with tags, and in original packaging.
For any questions, contact us at lamont@bizamatics.com